UK Gambling Commission fines LeoVegas £1.3 million

UK Gambling Commission fines LeoVegas £1.3 million

Article brief provided by iGaming Business
  • Robert Fletcher, iGaming Business
August 3, 2022 9:09 PM
  • Robert Fletcher, iGaming Business

The Great Britain Gambling Commission has ordered LeoVegas to pay a fine of £1.3m ($1.6m) after identifying a series of failings, many related to setting triggers too high.

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Following a review of the online gambling operator’s licence, the Commission found that between October 2019 and October 2020, LeoVegas breached a number of its licence conditions.

Breaking down some of the breaches, the regulator said the social responsibility failures included LeoVegas setting spend triggers for safer gambling team customer review that were significantly higher than the average customer’s spend without any explanation as to how this was appropriate.

The operator was also found to have set the point at which customers were made to take a 45-minute cool-off period at six hours of play, without explaining why.