On January 22, a photo showing a very sad-looking plate of six tortilla chips, a few one-ounce jars of condiments, and a handful of cilantro leaves — on the stem — made the rounds on the platform formerly known as Twitter. The user, @MuTigerMike, who is also Mike Herman, the director of slot operations for the Rio, wrote above his photo, “Hey @fblasvegas, we waited an hour for food in the Sportsbook and this is our nachos??? Come on man.”
The nacho plate in question was from the Tavern, the sportsbook restaurant in Vegas’s new Fontainebleau. As soon as the Twitter post hit the web, three things happened.