Sweden’s government has requested Spelinspektionen, the country’s gambling regulator, obtain additional information on the reasons why consumers self-exclude from gambling and how many self-included customers use unlicensed sites.

The government acknowledged that the Spelpaus.se self-exclusion scheme in Sweden is an “important” measure to counter problem gambling and protect consumers from gambling-related harm.

However, the government also said there is a lack of knowledge as to why some people withdraw from gambling, as well as how many of those consumers go back to online gambling with operators that are not licensed and not integrated with Spelpaus.se.

The regulator will also look at the possibility of adding more options and exclusion choices to Spelpaus.se.