PokerStars players using new Mac desktop computers in New Jersey and Pennsylvania are receiving the same dreaded apology when logging on: “Sorry, we have been unable to confirm your current location.”
But it’s not PokerStars‘ fault.
GeoComply, the digital bouncer tasked with ensuring only players within a state’s borders have access to just about all online casino operations in the US, can’t geolocate PokerStars players using Macs with the new M1 chip running the big Big Sur operating system.
Those computers are the 13-inch MacBook Pro, MacBook Air, 24-inch iMac, Mac mini, and the newest iPad Pro. Even though these machines have been in the wild since November 2020, the problem only cropped up the last few weeks. Fox Bet sportsbook players in Colorado are also experiencing the error, just in time for football season. Players in Michigan aren’t affected.
