The title is new but the role is familiar for the recently appointed general manager of Rivers Casino & Resort.
Rick Richards is about two weeks into his new job and about 40 years into his casino career. He was GM of a small casino in his mid-20s and has since held other management roles at numerous other casinos, including a few other stints as general manager, but he started at the bottom.
“I’ve done everything in the casino business from cleaning rooms to slot machines and table games to restaurants and serving and cooking,” he said Thursday.
The one thing Richards hasn’t done so far is lead a casino back from a crippling pandemic.