Independent Betting Adjudication Service seeks UK gambling ombudsman role

Independent Betting Adjudication Service seeks UK gambling ombudsman role

Article brief provided by SBC News
  • Ted Orme-Claye, SBC News
August 2, 2022 9:19 PM
  • Ted Orme-Claye, SBC News

The Independent Betting Adjudication Service (IBAS) has set out its case for becoming a potential UK Gambling Ombudsman, detailing operational and financial considerations.

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Recognising the creation of a Gambling Ombudsman as a potential outcome of the Gambling Act review White Paper, the group asserted that it could take on the role ‘faster than any entirely new service could be created’ due to its experience in this area.

A new ombudsman should not be ‘learning on the job’, IBAS has asserted, pointing to how it currently handles around 80% of UK gambling complaints after offering its services to the market for 25 years.