The Shoshone-Bannock Casino Hotel has welcomed back several key team members and added new personnel to strengthen operations and support both guest services and internal collaboration. The appointments signal a continued focus on coordinated growth and service excellence.
Returning to lead hotel operations, Zach Kutch brings a depth of institutional knowledge and cross-departmental experience. After having previously served as Hotel Operations Director from 2019 to 2021, Kutch has rejoined the team to improve communication across departments and enhance the hotel’s ability to deliver exceptional guest service. With a career that began at the original Fort Hall Casino in 2009 and experience in education and finance outside the gaming industry, Kutch is focused on empowering staff, strengthening operations, and preparing the hotel for future expansion.
