A 10-hour disruption in Germany’s regulated sports betting market has raised alarm among licensed operators and the industry as a whole, with the German Sports Betting Association (DSWV) warning that the failure may have pushed bettors toward unlicensed alternatives.
Last Saturday (March 15), bettors across Germany were unable to make deposits or register new accounts with licensed sports betting providers.
The issue stemmed from a failure in the LUGAS system, a regulatory tool managed by the Gemeinsamen Glücksspielbehörde der Länder (GGL).
LUGAS is designed to track betting activity and enforce deposit limits and compliance rules for licensed operators.
However, an unexpected shutdown brought the entire legal betting market to a standstill for 10 hours, leaving customers without access to their accounts.