Dutch gambling regulator de Kansspelautoriteit (KSA) confirmed the country’s Cruks self-exclusion system has returned to normal operation following another glitch that meant it was unable to reliably register new individuals or perform checks.

The issue with Cruks was first reported on 11 November and concerned a malfunction with BSN checks, which are used to validate a person who registers with the system.

A BSN, also known as a citizen service number, is a unique identification given to each Dutch resident that the government uses to process personal data.

KSA said the issue meant some consumers were unable to register with Cruks for the past few days, while licensed operators also encountered issues when carrying out checks through the system.