Dutch regulator issues record fine over player safety failures

Sunday, April 20, 2025 12:20 PM
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  • Viktor Kayed, SBC News

Kansspelautoriteit (KSA), the Dutch gambling regulator, has issued a €734k [$835k] fine over a player protection breach involving young adults.

An investigation into a license holder revealed that it had fallen short of its duty of care responsibilities, putting young adults at risk of problem gambling by allowing them to accrue large losses.

The probe by the KSA involved a review of 10 customer files on the operator’s system, all belonging to players between the ages of 18 and 23. Violations were found across all 10 of them, constituting “tens of thousands of euros” in losses – some of them piled up within a short period of time.