Chamonix Casino Hotel in Cripple Creek faced a bumpy debut during New Year’s Eve weekend.
A burst pipe and delays in getting state approval for sections of the hotel’s fire alarm/sprinkler system quashed approximately 80 hotel reservations during the New Year’s Eve weekend.
The 300-room hotel planned to open all of its rooms during its inaugural week with around 200 reservations booked heading into the holiday, leaving some guests disgruntled when they discovered their booking was canceled.
“We were heartbroken,” said Jane Crudup, an Aurora resident who drove home after she was told upon check-in that her two-night suite stay was canceled.