Coljuegos, Colombia’s gambling regulator, has issued a public apology to the owners of a licensed gambling establishment for “inappropriate procedures” by agents earlier this month.
Coljuegos issued a statement admitting “wrong conduct” by officials at the Casino Dallas in the city of Cartagena. It said the conduct came about during surveillance and control activities carried out in early May.
While not commenting on the specifics of the behaviour, Coljuegos chose to confirm that Casino Dallas is licensed and has full authorisation to offer gambling services. It apologised to the establishment’s owners, Antonio Chaurra Parra and Lucas Betancur Salazar.
“We reiterate our commitment as an entity to prevent this type of inappropriate procedures from being repeated during control activities against illegal operations carried out subsequently,” said Marco Emilio Hincapié, president of Coljuegos.
