Dutch regulator Kansspelautoriteit (KSA) chairman René Jansen has urged the country’s government to introduce a spending limit on online gambling to help protect consumers from harm.
Speaking [Wednesday] at conference of the European Association for the Study of Gambling (EASG), Jansen said tighter limits imposed by the government would help to control gambling behaviour
Jansen added that the duty of care of operators should go further than simply applying a limit, saying this should not be an excuse to “sit back” until a customer has reached their deposit or loss limit.
He referenced recent research by the KSA that suggested the Netherlands does not go as far as other regulated markets in Europe to protect players from gambling harm.