BBC player safety investigation into UK land-based gambling sites prompts probe by regulator

Sunday, June 22, 2025 2:23 PM
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  • Viktor Kayed, SBC News

The land-based sector has been put under a review by the UK Gambling Commission (UKGC) over reports of player protection failures.

A BBC reporter self-excluded themselves as part of an undercover investigation into gambling venues. They were then allegedly allowed to play the slots across four out of the five Adult Gaming Centres (AGCs) they visited in Portsmouth, England.

If found to be true, this would constitute a significant breach of the UKGC’s player protection policies, where if a player self-excludes with an AGC, they would then have to have their rights revoked to enter other venues within a 1km radius, possibly even more if they choose to extend that distance.