At Las Vegas hospitality school, all kinds of workers benefit from learning the art of service

Saturday, January 24, 2026 12:18 PM
Image aggregated from Vegas Inc..
  • Katie Ann McCarver, Vegas Inc.

Las Vegas hospitality workers looking to advance their careers without committing to a full degree program had few options. Timothy Lam and Ellis Norman set out to change that.

The result was the International School of Hospitality, which launched with a program in conference management and event planning 20 years ago and has steadily grown, said Lam, executive director of the Las Vegas-based institution.

Lam entered the hospitality field driven by a passion for travel that dated back to his childhood. He relocated to Las Vegas to pursue a master’s degree at UNLV, where he met Norman, then a professor.

Together, they recognized the need for nondegree, continuing-education opportunities in the hospitality industry.