UK customer takes Entain to court over problem gambling failures

UK customer takes Entain to court over problem gambling failures

Article brief provided by Gambling Insider
  • Peter Lynch, Gambling Insider
August 29, 2022 9:52 PM
  • Peter Lynch, Gambling Insider

A Ladbrokes customer is suing the bookmaker for failing to stop his problem gambling, as reported by The Times.

Story continues below

Simon Rose has launched a High Court action against Ladbrokes’ parent company Entain, who reportedly allowed him to lose £231,000 ($270,000) over seven months of bets between 2015 and 2016, with his wagers totalling £1.8m.

Rose bet an average of £18,000 on the days he gambled, having been given a daily deposit of £20,000, despite take-home pay of just £3,000 per month.

The High Court action from Rose suggests that it was a clear failure on behalf of the gambling giant to protect its customers from the harms of problem gambling, while also breaching anti-money laundering guidelines.